Aude:
Excellent points, but I'd add these:
1. Put off the meeting til 1.30? She needs to talk NOW. Putting her under immense pressure for a future appointment.
2. At her home? Nice place, bet she ran herself ragged with the hoover and baking biscuits (cookies). Not good.
3. She's still dressed up and made up from the KH meeting. (How many suicidal women take the trouble to dress up/make up when they're in the pits?)
My real life experience of desperate suicidal people:
1. They need talking to NOW, right NOW, or f**k off
2. Wherever and whenever we are
3. In pyjamas/underwear/whatever, snot wiped on sleeve, tears have made mascara run, total disregard for personal appearance and surroundings.
That's the reality of the world I live in and the people I met. And they need some personal contact, a hug or a touch or whatever. That's the way we are, us humans.